Legal

Terms of Service

These are the ground rules for using Eravandra. By opening the app or this website, you agree to them.

Last updated · April 21, 2026

1. Who these terms are between

These terms form an agreement between you and Eravandra (“Eravandra,” “we,” or “us”). They apply to the Eravandra mobile app on iOS and Android, this website at eravandra.app, and any related services we run.

2. Using Eravandra

You can use Eravandra if you can form a binding contract under the law where you live. If you are under 18, you need a parent or guardian to agree to these terms on your behalf.

You agree to use the app for its intended purpose: discovering historical places and building a route. You will not use it to:

  • Break the law or harm other people.
  • Reverse engineer, decompile, or copy the app.
  • Scrape, resell, or redistribute our city and place content.
  • Interfere with the service, including by sending automated traffic or trying to probe for vulnerabilities without our permission.
  • Upload content you do not have the right to share.

3. Your account

You sign in with Google, Apple, or email through Firebase Authentication. Keep your sign-in secure. You are responsible for activity on your account. If you think someone else is using your account, email support@eravandra.app.

You can delete your account at any time inside the app (Profile, Delete account). When you delete your account, we remove your user record, swipes, and routes as described in our Privacy Policy.

4. Subscriptions and city packs

Eravandra is free to try. Some cities are free. Others are unlocked by buying Eravandra Premium (a subscription) or a one-time city pack.

  • Where you pay. All purchases happen through Apple (App Store) or Google (Play Store), not directly with us. Their terms apply to the payment itself.
  • Auto-renewal. Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the renewal. Your Apple or Google account is charged at renewal.
  • Managing and canceling. Manage or cancel from your Apple ID subscriptions or Google Play subscriptions. Deleting the app does not cancel a subscription.
  • Free trials. If a free trial is offered, any unused portion is forfeited when you buy a paid subscription.
  • Refunds. Refunds are handled by Apple or Google under their rules. We can answer questions but we do not process refunds directly. EU and UK users may have a 14-day right to withdraw under consumer protection law. Digital content begins immediately on purchase, so the withdrawal right ends once you start using the content unless local law provides otherwise.
  • City packs. A city pack is a one-time purchase that unlocks a single city forever on the account that bought it.
  • Price changes. If we change the price of a subscription, we will notify you and give you a chance to cancel before the change takes effect.

5. Content and intellectual property

The city and place content in Eravandra, including descriptions, photos, and the routes we generate, is owned by us or our licensors. You get a personal, non-transferable license to use it inside the app for your own travel.

The Eravandra name and logo are our trademarks. You may not use them without our written permission.

6. Third-party services

Eravandra uses third-party services to work. Your use of these is governed by their own terms:

  • Firebase Authentication and Crashlytics (Google LLC)
  • Google Maps, Apple Maps
  • RevenueCat, Inc.
  • Apple App Store, Google Play

When you open a route, we hand off to Google Maps or Apple Maps. What happens after that is between you and them.

7. Availability

We want Eravandra to be available whenever you need it, but we do not guarantee it will be. We may change, pause, or stop parts of the service to improve it or for maintenance. If we stop the service entirely, we will give you reasonable notice.

8. Disclaimer

Eravandra helps you plan a walk. It does not guarantee that a place is open, safe, or exactly where the map shows. Opening hours, access, and conditions change. Always use your own judgment and follow local rules.

The service is provided “as is” and “as available” to the maximum extent allowed by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where the law does not allow that disclaimer.

9. Limitation of liability

To the maximum extent allowed by law, Eravandra is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose, or fifty euros if you paid nothing.

Nothing in these terms limits liability that cannot be limited under the law that applies to you, including statutory consumer rights.

10. Termination

You can stop using Eravandra and delete your account at any time. We can suspend or end your access if you break these terms or if we have to for legal reasons, with notice when we can give it.

11. Changes to these terms

We may update these terms. If the changes are significant, we will let you know in the app or by email before they take effect. Continuing to use Eravandra after that means you accept the new terms.

12. Governing law

These terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law rules. Nothing in this clause removes mandatory consumer protections in your country of residence. If you are an EU or UK consumer, you can also bring claims in the courts of the country where you live.

13. Contact

Questions about these terms? Email support@eravandra.app.